Frequently Asked Questions - Downtown

Q: How do I obtain a replacement/additional pass for the Civic Center?
A:
Call us at (585) 292-4900 Ext. 7023

Q: What is the vehicle clearance at the Civic Center Garage?
A:
6' 10''

Q: What forms of payments do you accept?
A: Yes, we accept all major credit/debit cards (Visa, Mastercard, Discover, American Express)  and Cash at the Civic Center Garage.  In our outside lots, we accept cash only.

Q: Can I park overnight?
A: Yes. The Civic Center Garage is open 24/7

Q: How do I use the un-attended pay-in-lane?
A: For more information, click here.

Q: How do I sign-up for monthly parking?
A: Click here to learn more.