Valet Attendant

Location: Rochester Airport

Job Purpose

Valet Attendants are held to the highest standard of customer service. The primary role of Valet is to create a positive first and last impression to customers who use the ROC Valet Service, parking Valet vehicles responsibly to ensure safety of the client’s vehicle.

General Job Responsibilities – but not limited to:

  • Upon arrival, Attendants will completely fill out a customer information form, give proper ticket instructions to the client on how and where to retrieve their vehicles, explain all Valet fees, and issue each client a claim check.
  • Attendants will inspect and document damage for each Valet vehicle prior to taking its possession.
  • Attendants will deliver client’s vehicle to the designated garage, record parking location and space number on the Valet ticket, and then deliver the keys and ticket to the Valet station.
  • Attendants will deliver vehicles upon request and use Valet parking system in accordance with company policy, and will also abide by all revenue collection and control processes.
  • Attendants will assist with operations as directed by the Valet Manager and any other duties assigned by any management personnel to ensure a smooth operation.
  • Attendants will assure safety and well-being of all employees, customers, co-workers, and company assets, and must immediately report all incidents in accordance with MAPCO company policies to their Supervisor.
  • Attendants will remove snow from vehicles parked in the Valet holding area on a daily basis in the winter months and upon retrieval of a Valet Customer’s vehicle.
  • Performs other duties as assigned

Requirements and Qualifications:

  • Possess the manual dexterity to safely operate a motor vehicle
  • Have a clean driving record
  • Ability to operate stick shift vehicles
  • Ability to communicate effectively with customers and coworkers
  • Willingness to work in all types of weather conditions
  • Ability to act independently and make accurate decisions
  • Ability to lift up to 40lbs
  • Ability to sit for prolonged periods of time

License(s) Required:

  • A valid driver license is required in order to operate company vehicles and must be kept in good standing for the duration of employment.

Apply Now

Download Application

Applications are available as a downloadable PDF. Please note that you cannot save a completed application online. To apply, please submit completed, printed, applications to:

MAPCO Auto Parks
488 White Spruce Blvd
Rochester, NY 14623

Completed applications can also be submitted via email to apply@mapcoparking.com.

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Prior to employment with MAPCO Auto Parks, Ltd. all persons will be subject to a background check, which can include a license check if you are applying for a position that requires personnel to operate a motor vehicle, in addition to a drug/alcohol use screening test. All positions require a High School Diploma or a GED. All employees must have adequate transportation, have a neat appearance, a positive attitude, and be available to work weekends and holidays when necessary. In addition, employees must be capable of training for various company positions and perform other job duties on a temporary basis as assigned when necessary. Employment with MAPCO is at-will and may be terminated by MAPCO or the employee at any time, with or without cause and with or without notice.