How to ZOOM!

ROC Zoom Lane is much like the NYS E-Z Pass system.  An electronic pass the size of a credit card is mounted on the inside of your windshield. As you approach the ZOOM LANE at the entrance plaza of the Garage and the Hourly lot, our antenna reads your electronic pass number and opens the gate.  When reading your electronic pass, the ZOOM LANE does more than just open the gate, it notes the time of your arrival and departure. Upon exit, you will receive a detailed statement which will allow you to track your parking costs expense purposes. There is no additional cost to park at the airport using your convenient ZOOM LANE pass. No reaching for your wallet, no rolling down the window, no fighting the elements…whether you’re entering or exiting!


SIGN UP TODAY!

  1. Click here to register for a Zoom/E-ZPass account.
  2. Click “Apply Now” to create an account.
  3. You will be notified via email after your application has been processed.

Note: Your E-ZPass will not work in the system until your pass is registered with an administrator.


Features of Zoom Online

  • Update Your Personal account Information
  • Check your monthly statements
  • And more..

Download our brochure to read more about the Zoom Lane.

Download Brochure


Zoom Lane Frequently Asked Questions

MAPCO keeps all Zoom Lane™ customer’s credit/debit card information on file and stored securely on the network. When using Zoom Lane™ and exiting the facility, the customer’s cedit/debit card is automatically debited for the transaction. Customers are sent an electronic bill showing the details of the charges applied. No need for invoices or remembering to make payments on time, Zoommakes parking with MAPCO easy!

At the present time, Zoom Lane™ passes are only recognized in our premium parking areas. At the GRIA, this includes Hourly (Purple, Outside Lot) and Garage (Orange, Ramp Garage) parking facilities.
MAPCO follows PCI guidelines to ensure any personal information customers provide, including credit/debit cards remains secure.

I – If you notice a high-pitched tone as you pass the read area, your pass has been verified and the gate should open, depending upon the following conditions: any exit must be preceded by a successful read at an entrance, and each entrance must be preceded by a successful exit. As long as the system can match one exit to one previous entrance, the gate should open.

2 – We recommend driving at about 5 mph (with the pass attached to the windshield) past the ticket-spitter and right up to the gate. The entrance readers have been mounted considerably higher than those at the exits, and holding the transponder removes enough reflected energy that the reader is not likely to read it.

3 – Please be aware that there are no Zoom Lane readers at the Weekly entrances. The Weekly Lot is not part of the Zoom Lane program. Only the Hourly Lot and Garage are part of the program.

4 – Some vehicles have a reflective coating on the majority of the windshield which can block much of the reflected signal. In this case, there may be an area (usually just below the rear-view mirror) without the coating where the pass should be mounted.

$25 is the amount of the security deposit required for the Zoom Lane™ transponders. When a transponder is returned, a $25 credit will be issued to the customer’s credit/debit card.

NOTE: E-ZPass transponders have no charge for use.

The email address provided to MAPCO will be solely used for billing purposes, along with an occasional special offer or reminder to update account information if your credit card on file is reaching its expiration. MAPCO does not share information with 3rd parties by selling/renting your personal contact information.

Log in to your online account and select the “Account” tab. Click ‘Edit’ and update your credit card number and expiration date. Click ‘Save’ after you are done.

Log in to your online account and select the “Zoom” tab. Click ‘Request New’ and select the quantity of Zoom Passes you would like to add. Click ‘Submit Request’ after you are done.

After you have tried our recommendations and your pass still does not work, please contact us via email at zoomlane@mapcoparking.com or call (585) 292-4904 for further assistance.

This email address is not monitored. It is an outgoing automated transmission address set up to send statements to our customers. If you have questions or need assistance, please contact us via email at zoomlane@mapcoparking.com or call (585) 292-4904.


Assistance Registering/Additional Questions

To find out how you can become a part of our Zoom program, or for additional questions regarding the Zoom program, contact us via email at zoomlane@mapcoparking.com or call (585) 292-4904.